This policy applies only to the information Yodda collects through its services, its Site, its Apps, and via email, text, and other electronic communications exchanged between you and Yodda.
Information Collected by Site and Apps
Personal Information refers to any information that may be used to identify an individual, including but not limited to the following:
(a) Information about your personal identity, including but not limited to, your full name, age, sex.
(b) Your contact details, including but not limited to, your address, postal code, email address, telephone or mobile number and facsimile.
(c) Information about your family members, including but not limited to, their full names, age, sex, medical records, address, postal code, email address, telephone or mobile number, and facsimile.
(d) Payment information, including but not limited to, your credit card number, account number, affiliated bank, etc.
(e) Medical and insurance information, including but not limited to, chronic illnesses, allergies, blood group, etc.
(f) Your current and/or live location information.
(g) KYC information, including but not limited to, Aadhar card, PAN card, etc.
(h) Your IP address.
Your personal information will be stored and encrypted in our server, however, it will not be accessed until and unless there is a need to contact you, it is relevant to provide a service, or we face a legal obligation to do so.
When you use our Site and/or Apps, we collect and store your Personal Information in order to record, support and facilitate your participation in the activities you select, track your preferences, notify you on any updated information, keep you informed about the latest content available on the Site and/or Apps, share special offers, and new product/service offerings. This is also to assist you with customer service and/or provide technical support.
For these purposes, we only collect such Personal Information that we consider relevant.
Personal Information may be shared with third parties if it is relevant for them to be able to provide a service to the user. Yodda is not responsible for the use of Personal Information by the third-party.
How the information will be used
We use the Personal Information to understand your needs and accordingly facilitate them through our services. We do not sell, rent, trade or exchange any Personal Information of our users. We may provide the information to our third-party affiliates and service providers to adequately service your needs. We may also share this information with our customer care executives and data analytics to support the operation of the Site, the Apps and our services.
We may use the Personal Information that we collect for e-mail communication, WhatsApp, SMS, and phone call communication regarding marketing material, information about your account, changes to the Site and/or Apps, and services that may be of interest to you. Your Personal Information may also be used to respond to your inquiries, questions, and/or other requests. If the user would not like to receive promotional contact from Yodda, they must
send an email with an explicit request.
Your Personal Information is secure with Yodda. In order to prevent unauthorized access or disclosure, there are suitable physical and electronic barriers and safeguarding in place. Your Personal Information is encrypted and will only be accessed when required to provide information, services, or for legal purposes. Our hardware, software, and security infrastructure, as well as our internal standards, meet current industry standards and technology. In addition, we will be using standard Secure Sockets Layer (SSL) certificates to secure all pages used for inputting user Personal Information. However, Yodda is not liable in the event that an unauthorised party gets access to the Personal Information via unethical and/or illegal means.
The data contained in our Site and/or Apps are for informational purposes only and are not represented to be error free. Yodda attempts to ensure that the data provided or otherwise displayed on our Site and/or Apps is accurate. However, the use of the Site, the Apps and their contents is at your sole risk. Yodda does not warrant that any functions of the Site and/or Apps will be uninterrupted or error-free, that defects will be corrected, or that the Site
and/or Apps will be free from viruses or other harmful components. Yodda makes no warranties, either expressed or implied, concerning the content of the Site and/or Apps, including the accuracy, completeness, reliability, or suitability.