TERMS & CONDITIONS

Use of Services

Users must make and maintain an account. They must be above the age of 18. They must submit personal information about themselves and their family members including, but not limited to, names, mobile numbers, addresses, medical information, geographical information, and valid payment methods. Failure to maintain up to date information or providing inaccurate information may lead to termination of services.

Users and their family members must agree to receive regular phone calls, SMS & email communication, other marketing communication from Yodda, unless they have specifically emailed us requesting otherwise. Yodda may, to Yodda’s discretion, create promotions that may be redeemed for future benefits. These are to be used by intended audiences only, in a lawful manner. They may be attained via certain conditions, such as referral. Yodda reserves the right to withhold benefits if the above criteria have not been met.

Users are responsible for having data and network services required to avail services.

Payment

To obtain services from Yodda, users are required to pay for one of the quarterly/annual plans. Users may request a refund for the annual plan for up to one month after purchase.

Users will have to pay the charges for a service provided by a third-party organization. These charges are due immediately and are non-refundable. Yodda can help facilitate these transactions using our expense management system, or the emergency fund provided. Users or their family members can put any amount into either of these; there is no mandatory minimum amount. Receipts/invoices will be sent to users. Upon termination of Yodda’s services, unused money that users have put into the expense account/emergency fund will be refunded into the bank account that it was received by.

Yodda does not use any money from the expense account/emergency fund for gratuity. Tipping is optional, and it is to the user’s discretion.

Refunds & Cancellation

Users of the annual plan can submit request for cancellation within 30 days of payment. Refunds for such users will be made within 30 days from request of cancellation.

All refunds will be made through the original mode of payment.

Disclaimers & Liabilities

Services are provided as they are mentioned, and as they are available. Yodda makes no guarantee on the reliability, timeliness, quality, or availability of services by them, or a third-party organization. Risk of using the services lies with users, to the maximum extent permitted under applicable law.

Yodda is not responsible for any damages, any injuries, or death. Users cannot hold Yodda, or any of its employees, responsible in the event of the afore mentioned.